Last Updated: 22 Jun 2025

Welcome to Green World Supplements ("we," "us," or "our"). By accessing or using our website (greenworldsupplies.shop), you agree to comply with these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old (or have parental/guardian consent) and agree to be bound by these terms. If you disagree, refrain from using our site.

2. Modifications

We reserve the right to update these terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use constitutes acceptance.

3. Account Registration

You may need to create an account to purchase products.

Provide accurate, current, and complete information.

You are responsible for maintaining confidentiality and all account activities.

4. Product Information & Pricing

Product descriptions, images, and prices are subject to change without notice.

We strive for accuracy but do not guarantee that all details are error-free.

Prices are in Kenyan Shillings (KES) and inclusive of VAT (if applicable).

5. Orders & Payments

Orders are subject to availability.

Accepted payment methods: M-Pesa, credit/debit cards, bank transfers (as listed on the site).

We reserve the right to refuse/cancel orders (e.g., suspected fraud, pricing errors).

6. Shipping & Delivery

Delivery times are estimates only.

Shipping fees and policies (e.g., returns, lost packages) will be outlined separately in our Shipping Policy.

Risk of loss transfers to you upon delivery.

7. Returns & Refunds

Refer to our Return & Refund Policy for eligibility, timeframes, and process.

Kenyan law grants consumers a 7-day cooling-off period for online purchases (except perishables/custom items).

8. Intellectual Property

All content (logos, text, images) on this site is owned by Green World Supplements or licensors. Unauthorized use is prohibited.

9. User Conduct

You agree not to:

Use the site for illegal purposes.

Upload harmful/violent content.

Attempt to disrupt site security or functionality.

10. Limitation of Liability

We are not liable for indirect damages (e.g., lost profits) arising from site use.

Kenyan consumer protection laws apply to defective products.

11. Privacy

Your data is protected under Kenya’s Data Protection Act (2019). See our Privacy Policy for details.

12. Governing Law & Disputes

These terms are governed by Kenyan law. Disputes shall be resolved in Kenyan courts.

13. Contact Us

For questions:

Email: info@greenworldsupplements.shop

Phone: +254707202181

Address: Kisumu